RETURNS & REFUNDS

MedicPure is confident on the products quality therefore we offer easy return & refund on our website by e-mailing hey@medicpure.com

To protect and ensure that all customers return and refund requests are handled appropriately we may require a receipt or proof of purchase.

Our refund & return policy is only valid within 15 days after customer receives product.

Remember, we do not cover shipping costs for returns/exchanges at this time. If you return an item, shipping cost is NOT refunded.

There are situations that we will decline return or refund such as:

• Products that were not bought directly from MedicPure – like from a different store
• Products that have been defaced
• Products with missing labels
• Products without receipts or store IDs
• Products that haven't been cleaned
• Products that have been lost or damaged to the point where they aren't usable